VELORA HOME WATCH PACKAGE
One Standard of Care. Your Choice of Frequency.
INCLUDED IN EVERY HOME WATCH VISIT
Every scheduled Home Watch visit includes:
- Visual inspection of the property’s exterior
- Check for visible storm damage
- Observe roofline from ground level
- Inspect doors and accessible windows
- Look for signs of forced entry or vandalism
- Observe landscaping and irrigation for obvious concerns
- Observe pool and spa for visible irregularities
- Check exterior lighting, when accessible
- Visual inspection of all accessible interior areas
- Check for signs of water leaks
- Look for moisture, mold, mildew, or unusual odors
- Check ceilings, walls, and floors for visible damage
- Verify thermostat settings
- Check air conditioning or heating is operating, when observable
- Run faucets and flush toilets, when authorized
- Check visible plumbing fixtures
- Check major appliances for obvious issues
- Ensure electrical breakers appear normal
- Verify smoke detector indicators, when visible
- Bring in mail and authorized deliveries during scheduled visits
- Verify accessible doors and windows are secure
- Check alarm status, if applicable
- Observe for pest activity or infestations
- Look for any visible conditions requiring homeowner attention
- Detailed digital inspection report
- Time-stamped photographs
- Immediate notification of urgent issues
- Recommendations for corrective action when appropriate
IMPORTANT SERVICE INFORMATION
Cleaning, maintenance, replacement, and home-care services are not included in the standard Home Watch visit unless specifically stated in the client’s written service agreement.
All services must be requested or approved by the homeowner before being scheduled or performed.
The cost of all filters, batteries, light bulbs, cleaning supplies, replacement items, parts, materials, equipment, vendor services, delivery charges, applicable taxes, and other property-related expenses is the responsibility of the homeowner and is not included in VELORA’s service fees unless expressly stated in writing.
Whenever possible, VELORA will communicate the anticipated service, applicable coordination or service fee, and estimated third-party or material costs for the homeowner’s approval before proceeding. No additional non-emergency service will be performed without prior homeowner authorization.
VELORA does not guarantee the pricing, availability, workmanship, licensing, insurance, performance, or completion time of independent third-party vendors. Vendor invoices and related property expenses are the homeowner’s responsibility unless otherwise agreed in writing.
SERVICE TERMS & AUTHORIZATION
VELORA services are customized and provided only according to the client’s selected package, written service agreement, and prior authorization. The presentation of a service on this website does not mean that the service is automatically included in a Home Watch package, membership, or monthly fee.
Additional services—including cleaning, vendor coordination, delivery attendance, home appointments, personal concierge requests, errands, shopping, home preparation, storm services, maintenance coordination, and extended onsite assistance—may require advance scheduling and additional fees.
All purchases and property-related expenses, including groceries, household supplies, cleaning products, filters, batteries, light bulbs, replacement items, parts, materials, equipment, vendor charges, delivery fees, transportation costs, parking fees, applicable taxes, and other third-party expenses, are the homeowner’s responsibility unless specifically included in writing.
Before a non-emergency additional service is scheduled or performed, the scope of the requested service and any applicable VELORA service, coordination, hourly, or visit fees will be communicated and authorized in accordance with the client’s agreement.
Services are subject to availability, service area, safe access, reasonable notice, and the terms of the written service agreement. Additional visits and time beyond the agreed service scope may be billed separately.
The presentation of a service on this website does not mean that the service is included in the client’s package or monthly fee. Services are provided only when included in the written agreement or separately requested, authorized, and paid for by the homeowner.